Hasanah, Aulia, and Aqsiami Kirana. “PENGARUH KUALITAS PELAYANAN CUSTOMER SERVICE BANK DKI CABANG PEMBANTU PONDOK GEDE TERHADAP KEPUASAN NASABAH”. ESENSI: Jurnal Manajemen Bisnis 21, no. 3 (December 21, 2018): 223-235. Accessed May 19, 2024. https://ibn.e-journal.id/index.php/ESENSI/article/view/140.