Budihartono, R. M., Mukti, A. and Veronika, S. (2022) “EFFECT OF LEADERSHIP, CUSTOMER FOCUS, EMPLOYEE TRAINING AND EMPOWERMENT, PROCESS MANAGEMENT, AND CONTINUOUS IMPROVEMENT ON OPERATIONAL PERFORMANCE (CASE STUDY AT PLASTIC INJECTION COMPANY FOR AUTOMOTIVE AND ELECTRONIC COMPONENTS IN NORTH JAKARTA)”, JURNAL ILMIAH BISNIS, PASAR MODAL DAN UMKM, 5(1), pp. 19-27. Available at: https://ibn.e-journal.id/index.php/JIBPU/article/view/560 (Accessed: 23November2024).